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Muzdeal believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 72 hours of placing an order.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the VoIC Networks marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
VoIC Networks does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the product is DOA (Dead on Arrival ).