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return policy

Return Policy

  • You can call us or e-mail us within 7 days from date of delivery
  • Please mention Order number in subject line to help us quickly process your returns and ensure that the returned merchandize is unused, unworn, unwashed, undamaged and in saleable condition.
  • Request you to cooperate and maintain the original packaging of return items including original FashionAndYou tags, shoeboxes and dust-bags.
  • Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit. Once your return has been authorized, please refer to the link in our email for the return shipping label which is mandatory and should be pasted on every single return packet.
  • For all self-shipped returns, please ensure that your shipment reaches our warehouse within 10 days from date of raising the return request.